A live chat is one of the channels of communication supplied by some hosting suppliers as part of their support services. Determined by the provider, the chat is used for pre-sales, billing and/or technical support. This way of contact is quicker in comparison to a support ticket and it makes it much more unlikely to misunderstand or misspell a word as compared to a telephone call with a representative. Furthermore, if the trouble that you have needs some time to be investigated and resolved, you will be able to do something else in the meantime rather than just waiting, like you'd have to do if you call. Also, you can take advantage of a live chat support service without spending a dime provided that you have world wide web access even if your website hosting supplier is situated in a different country and they do not have a local telephone number you can call.
Live Chat Support in Shared Web Hosting
We provide a live chat assistance service for all Linux shared web hosting
that we offer and we are able to help you with almost everything live. If you don't have an account with us yet, we will give you more details about the packages so as to help you to get the most appropriate plan. In case you are a current customer, we will be able to help you with any billing or general matter in addition to with multiple common technical troubles, such as an email address setup in a desktop email client. If you are unable to call us for whatever reason or you're in a country where we don't have a local phone number, our live chat is the best choice to get in touch with us. Certainly, some situations need longer time to investigate and test, so you will need to open a support ticket to our technicians, however, we can save you time and help you with quite a lot of troubles on the chat.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we offer is online every day, even on weekends and holidays. It is the best way to learn more details about our Linux semi-dedicated hosting
if you do not have an account yet or to have some problem resolved in case you're a client and our customer care representatives will help you instantly regardless of the time of the day you join the chat. If you are unsure which plan is more appropriate for your sites, in case you need a piece of advice whether you need a certain upgrade and how to obtain it or when you've got troubles installing an email account on your computer system, you'll be able to get in touch with us and we'll supply you with the needed info right away. The live chat is accessible even after our phone lines are off for the day, which means that if you have an account here, you can rest assured that you will always benefit from quick help with any kind of question or problem that comes up.