A 99.9% Server Uptime
We’ve built our shared web hosting platform using stable hardware and significantly customized software. Our system administrators have installed a customized version of SELinux on all our hosting servers in order to guarantee utmost security and stability. We have set up several denial–of–service protection appliances in addition to very powerful firewalls to make sure our network is invincible and safe.
All our Linux shared web hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee remains unchanged.
A 99.9% Network Uptime
Aside from our cloud hosting system, we’ve also set up our very own internal network in all our datacenters. Everything is based on enterprise–class hardware elements built by Juniper. In addition, on each router, we’ve configured a firewall with a sophisticated algorithm as a way to filter all fishy requests.
This way, in all our data center facilities – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, you will enjoy a 99.9% network uptime guarantee. And this guarantee applies to all hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned money at risk, you can’t feel truly secure. Because of this, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel happy with our hosting service or in case you wish to get a more powerful hosting solution, such as a Linux VPS web hosting or a Linux dedicated servers hosting – you will get a full refund, with no obscure fees or refund taxes.
24/7 Technical Support
If you manage a web hosting company, your tech engineers are of major importance. This is exactly why we’ve mindfully gathered a very proficient team of tech support engineers, each with lots of years of training behind his back. With their help, our company offers 24x7 support with each of our web hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All technical support questions are responded to in less than 1 hour and our average ticket response time is below twenty minutes!