Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour reply guarantee with all of our Linux shared web hosting packages, which means each individual support request you post is going to be reacted to within sixty minutes max. Our support company members have been educated to efficiently overcome any case and to give you well timed guidance on any situation that you might have.
A Top–quality Support Service
You are able to write to us 24x7x365 with any problem you’ve got in connection with our products. We’ve got specialists available continually to generate assistance whenever needed. You may use the ticketing system or drop an e–mail at any moment, or you can pick–up the phone or make use of the online chat through business hours.
An Intuitive Help Section
Should you need support while working on your site within the Control Panel, you can always click the Help button and see your problem in the variety of articles or blog posts that will come up. We have also turned lots of the content articles into instructional videos. The catalogue of videos will show up if you select the Videos option located in each section.